Not medical or emergency care
SomeoneNear is not therapy, medical advice, diagnosis, psychiatric care, crisis response, or an emergency service. Do not rely on SomeoneNear for urgent help. Contact local emergency services or a qualified professional when needed.
Accepting these terms
By creating an account or using SomeoneNear, you agree to these Terms and our Privacy Policy. If you use the service for another person or manage a Family Circle, you confirm that you have permission to provide their information and arrange services for them.
Age and guardian permission
You must be at least 13. If you have not reached the age of legal adulthood where you live, you may use SomeoneNear only with permission from a parent or legal guardian. The adult responsible for consent should review these Terms and the Privacy Policy.
Your account
Provide accurate information, protect your sign-in details, and tell us promptly about unauthorized use. You are responsible for activity through your account unless caused by our failure to use reasonable safeguards. We may suspend access when needed to protect users, investigate misuse, or comply with law.
Appropriate use
Do not use SomeoneNear to threaten, exploit, harass, impersonate, deceive, unlawfully monitor, or harm anyone; upload unlawful or malicious material; interfere with the service; attempt unauthorized access; or use automated methods to copy or abuse it.
AI Companion
AI responses can be incomplete, inaccurate, or unsuitable. They are generated from the information you provide and are not professional advice. Use your judgment and confirm important information with a qualified person.
Feature availability
Only enabled features are available in this release. Device notification permission does not guarantee delivery. Scheduled messages depend on service availability, correct recipient details, and the selected delivery time.
Medication reminders
Medication features help organize information and reminders; they do not verify prescriptions, dosages, interactions, or whether medication has been taken. Always follow instructions from your prescriber or pharmacist.
Family Circles
Members see only information made available through the relevant feature and permissions. Paying for another person does not grant access to that person's private Companion conversations. Do not invite someone or share their information without authority to do so.
Memberships and payment
Prices, included Check-Ins, billing periods, taxes, and renewal terms are shown before purchase. Payments are handled by the provider presented at checkout. Unless checkout or applicable law states otherwise, subscriptions renew until cancelled and cancellation stops future renewal rather than refunding a completed billing period. Statutory cancellation and refund rights continue to apply. Contact care@someonenear.com about billing issues.
Availability and changes
We work to keep SomeoneNear available, but do not promise uninterrupted or error-free operation. We may maintain, change, or discontinue features and will provide reasonable notice when a material change affects an active paid service.
Responsibility
To the maximum extent permitted by law, SomeoneNear is provided without warranties beyond those that cannot legally be excluded. SomeoneNear is not responsible for indirect or consequential losses. Nothing in these Terms excludes liability that cannot legally be limited, including liability for fraud or deliberate misconduct.
Ending use
You may stop using the service, cancel a membership, or request account deletion. We may restrict or terminate access for serious or repeated violations, safety risks, non-payment, or legal requirements.
Changes and contact
We may update these Terms and will change the effective date when we do. Material changes may require a new acknowledgement. Questions may be sent to care@someonenear.com. Because the service can be used in multiple countries, mandatory consumer laws where you live remain applicable.